Dapicon Website/Consumer Portal Privacy Policy

Effective September 25, 2020

1.0 Privacy Policy for Dapicon

We know that the confidentiality and security of your personal and/or business information is very important to you. That is why protecting any personal and/or business information that you provide is of the utmost importance to us. As a result, we have prepared this Privacy Policy to let you know about the manner in which we collect, use, disclose and otherwise manage the personal and/or business information you entrust to us through our website and our Consumer Portal.

2.0 Collection and Use of Personal and/or Business Information

We may collect contact information that you provide us about you and/or your business when you interact with our website, including when you:

  • Contact our customer service desk, or ask us to contact you; or
  • Provide us with comments or suggestions

If you register with our Consumer Portal, we may also collect information about you and/or your business when you interact with that portal, including when you:

  • Register (providing contact information and creating a login ID and password); or
  • Opt-In (providing contact information) for email and/or text message safety alerts (SMTP, SMS or similar) from the FDA or USDA (or additional agencies) and follow up notifications/alerts (i.e. from product Suppliers and/or Buyers); or
  • Enabling use of GPS services on your device or provide search criteria to find products, stores, recipes, and other information.

While we may collect and store your personal and/or business information (and any other information you provide us or input into the website), we intend to store such personal and/or business information or data only for so long as is necessary for the transactions or purposes for which we collected it (or as may be required by law).

3.0 Promotional Email and other Email/Text Message Details and Opt-out

You may choose to receive promotional or other email and/or text message communication from Dapicon. Those communications programs are subject to this Privacy Policy and the Terms of Use. Text messages are forwarded safety alerts from the FDA, USDA (or other agencies), and sometimes follow-up notifications/alerts from product suppliers/buyers. Message and Data rates may apply.

If you have opted in, or otherwise receive these forms of communication, and no longer wish to receive promotional or other communications by email, you may opt-out or unsubscribe by following the instructions that are included on each email. If you opted in, and no longer wish to receive communications by text message, you may opt-out or unsubscribe by following the instructions included in any text messages. If you need help or assistance, you can contact us any time at dpo@dapicon.com or https://dapicon.com/contact/, or by calling 1-208-619-1200.

4.0 Other Uses of Personal and/or Business Information

Dapicon uses personal and/or business information, including information you provide us and information provided to us from our Service Providers and Marketing Partners, to continually assess and improve the products and services we offer. If you register with our Consumer Portal, we may also inform you about products and services, sales and special offers that might benefit you. When you register online or voluntarily participate in a survey, you will have the opportunity to sign up for emails about our products, services, sales, and special offers. We may also send you email, faxes, mail, or call you with information about our product and service offerings if you opt-in for such services and have provided us with your contact information, name and address, email address, fax, or phone numbers.

5.0 Your Suggestions

We also use your feedback, suggestions, survey information, and comments to monitor and/or improve the ways we serve you.

6.0 Protection and Disclosure of Personal and/or Business Information

Dapicon intends to maintain strict confidentiality of the personal and/or business information in its possession. Dapicon does not trade, rent, or sell your personal or business information. If you register with our Consumer Portal and opt-in to receive information about products, services, sales, special offers, or governmental notices/information, Dapicon simply forwards such information to you via our third-party messaging service. You should keep in mind, however, that no internet transmission is 100% secure or error-free. In particular, emails sent or received may not be secure. As such, you should be careful in deciding what information you choose to provide us, especially over email, and safeguard any login IDs and passwords you create.

7.0 Companies that work with or on behalf of Dapicon

If you search for recipes, products, stores, or other information from Dapicon, these products or services may not be provided by Dapicon, but rather by local or national companies with which we contract to provide such services. Other third parties provide technology we use on our website to optimize your searching/shopping experience and to market relevant products and services to you on our website, and in email or text message communications that you agree to receive. These companies may have access to your personal and/or business information to the extent necessary to perform their functions. We do not give these companies the right or permission to use your personal or business information for any reason other than to provide you with those specific services.

8.0 Legal

Please note that Dapicon may be required or permitted to provide your personal and/or business information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or to perform certain public health functions, such as traces regarding food supply contamination, or to collect a debt, or as otherwise required or permitted by law. By using and interacting with the website and/or Consumer Portal, you consent to Dapicon’s capture, use, and processing of your personal and/or business information, including any information you provide us, pursuant to the terms of this Privacy Policy and the Terms of Use.

9.0 Additional Information about our website

9.1 Visiting our website

In general, you can visit our website without telling us who you are or providing us with any information. However, we collect the IP (Internet protocol) addresses of all visitors to our website and other related information such as page requests, browser type, operating system, and average time spent on our website. We use this and other aggregated information for analytical purposes and to monitor and improve our website. We may also disclose aggregated information with third parties such as Google Analytics, or our Service Providers and Marketing Partners in connection with our Partner Portal.   

9.2 Cookies

Our website uses a technology called “cookies”. A cookie is a tiny element of data that our website and our third party technology providers can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our website where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Consumer Portal, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver search results, products, and personalized services, and (3) will provide us and our technology providers with information that we will use to personalize our website in accordance with your preferences. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our website, you will limit the functionality we can provide when you visit our website.

9.3 Third party links

Our website may include links to our business partners’ websites, vendors, and advertisers. Except as provided herein, we do not intend to provide any of your personal and/or business information to these third parties without your prior consent. Dapicon provides links to third party websites as a convenience to the user. The inclusion of any link does not imply Dapicon’s endorsement of any other company, its websites, or its products and/or services. These linked websites have separate and independent terms of use and privacy policies, which we recommend you read carefully. We have no control over such websites and therefore have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose, or otherwise treat your personal and/or business information.

9.4 Security of Personal and/or Business Information

We intend to maintain the confidentiality of all personal and/or business information collected in connection with our website, and only disclose such information to employees and or others who require such information for the purposes described in this Privacy Policy. We maintain administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal and/or business information in our custody and control.

10.0 GDPR (General Data Protection Regulation)

Most of the rights stated in the following sections (10.1 – 10.8) as part of the GDPR can be addressed directly by the consumer by logging onto the Dapicon Consumer Portal using their unique User ID and Password and accessing their Account Settings. This will give the consumer the opportunity to view, edit, and/or delete all account settings, including personal contact information and elections to receive notices.

In the event the consumer wishes to request this information in lieu of accessing this themselves by logging into their Account Settings, they can simply email dpo@dapicon.com and request that their personal information be sent to them.

10.1 Right to be Informed

The data we collect, use, process, or share is lawful, fair, and transparent. We go to great lengths to ensure your data is protected. To that end, we only use your data for the purposes you opt-in for and do not sell your personal data to any company. Please review sections 2.0, 3.0, 4.0, 5.0, 6.0 and 9.4 above to learn more.

10.2 Right of Access

Each consumer can request information obtained by Dapicon on the consumer at any time. To request this information, please see Section 11.0. Additionally, a consumer can see all of the information contained in their profile by logging into the Consumer Portal using their User ID and Password.

10.3 Right to Rectification

In the event information on the consumer is inaccurate or incomplete, consumer will have access to their own profile using their user ID and password to rectify any part of their profile that is inaccurate or incomplete.

10.4 Right to Erasure

As part of their Account Settings, the consumer has the option to delete their profile. Once their profile is deleted, all information associated with the consumer will also be deleted, and their information will be permanently removed from Dapicon’s Consumer Portal.

10.5 Right to Restrict Processing

As part of their Account Settings, the consumer drives which features they opt-in to and which features they opt-out of. As such, they control how their information will be utilized to provide the features they opt-in to.

10.6 Right to Data Portability

The data retained on the consumer is limited to generic contact information, as well as options specific to Dapicon features only.

10.7 Right to Object

At any time, a consumer can object to how their personal data is being used. To do so, they can either email our DPO (Data Privacy Officer) at dpo@dapicon.com, or contact us directly (see section 11.0). Additionally, they can log into our Dapicon Consumer Portal at any time and delete their profile, which will automatically cease all features and cease all notifications previously opted-in by the consumer.

 

10.8 Automatic Decision Making and Profiling

 

No automated decisions nor profiling is done on consumer data obtained by Dapicon.

11.0 How to Contact Us

We want to assure you that Dapicon is dedicated to protecting the confidentiality and security of your personal and/or business information. Please feel free to contact us at any time if you have any questions or comments about this Privacy Policy. To access, obtain, or send a copy of any such personal and/or business information we maintain, or to rectify (modify/correct/supplement) any such information, or to request that we delete it, please contact us using one of the options noted directly below.

  • Emailing us at dpo@dapicon.com
  • Calling us via phone at 208-619-1200
  • Writing us at the address below (please include your email address and phone number with your correspondence along with the information needed to support your request):

 

Dapicon, Inc.
927 E. Polston Ave., Suite 203

Post Falls, Idaho 83854